Brief
You describe the users, the job to be done, current tools and any hard date or constraint. A page is enough.
Solutions
Restaurant software that respects the rush, then tells you what happened
Service is a time-critical workflow. Hirvex Technologies builds restaurant systems around tickets, modifiers, stations and the back office that restocks and reports. We design for the rush: few taps, obvious states, and a manager view that does not require a course.
Who this is for. Independent groups and multi-site operators who need more than a rented terminal.
Problems we typically meet
These are the patterns that show up before a useful first release—not abstract “digital transformation” language.
- The POS vendor owns the data and the menu structure is inflexible.
- Kitchen tickets do not match what the guest ordered.
- Recipe-level waste is invisible.
- A second site copies the first site’s chaos.
How we approach the work
Menu and modifier model first. Then ticket routing. Then payments you already merchant-process. Inventory starts with the items that actually run out. Online ordering, if required, is a channel into the same ticket—not a second restaurant in a browser.
What a serious first release can include
Scope is confirmed in discovery. This is the shape of work we are equipped to deliver—not a menu you must buy in full.
- Menus, modifiers and location availability
- Floor or counter ticket flows
- Station routing and ticket states
- Staff permissions and voids
- Basic recipe or ingredient hooks
- Multi-site product mix reporting
What we need from you
A useful brief is better than a long one. If you can answer most of the following, we can propose a first slice instead of a theatre estimate.
- Who will use this, and what must they finish in a session?
- Which systems must stay (accounting, payments, identity, a shop)?
- What is already live that we should not break?
- Any hosting region, language or compliance rule that is non-negotiable?
- The date that actually matters—and why.
How an engagement runs
Four steps. No mystery bench.
Scope
We reply with clarifying questions and a first-release outline: modules, roles, integrations and what “done” means.
Build
Named engineers work in visible increments, with staging you can click and a weekly written status.
Run
Launch, handover and a support path. The system is yours to operate—not a black box we disappear from.
Questions we are asked
Will this replace our current POS overnight?
We plan a site-by-site cutover with a menu freeze window. Overnight swaps are how you lose a Friday.
Can guests order from a QR code?
Yes as a channel into the same ticket system, with clear kitchen load. We will not bolt a third-party QR toy that bypasses the pass.
Start a conversation
If this is the work in front of you
Send the users, the job to be done and any hard constraint. We will answer as engineers—not with a canned brochure.