Brief
You describe the users, the job to be done, current tools and any hard date or constraint. A page is enough.
Solutions
Automation for processes you can name, measure and undo
Automation fails when nobody can explain the rule. Hirvex Technologies builds workflow platforms that move work between systems and people: intake, validation, routing, retries and an audit of what the machine did. AI is used where it classifies or drafts; irreversible actions stay behind a person when the risk is high.
Who this is for. Operations leaders who have a process diagram and a pile of exceptions.
Problems we typically meet
These are the patterns that show up before a useful first release—not abstract “digital transformation” language.
- The same request is re-typed into three systems.
- A Zapier spaghetti is now business-critical and undocumented.
- Exceptions have no owner.
- Leadership cannot see where work is stuck.
How we approach the work
We write the happy path and the five real exceptions. Each integration has timeouts and a dead-letter view. Staff get a queue, not a surprise email from a robot. We retire the shadow process when the new one is trusted.
What a serious first release can include
Scope is confirmed in discovery. This is the shape of work we are equipped to deliver—not a menu you must buy in full.
- Workflow modelling with human tasks
- System-to-system orchestration
- Queues, retries and failure visibility
- Selective AI classification or drafting
- Audit logs for automated actions
- Admin tools to replay or skip a step
What we need from you
A useful brief is better than a long one. If you can answer most of the following, we can propose a first slice instead of a theatre estimate.
- Who will use this, and what must they finish in a session?
- Which systems must stay (accounting, payments, identity, a shop)?
- What is already live that we should not break?
- Any hosting region, language or compliance rule that is non-negotiable?
- The date that actually matters—and why.
How an engagement runs
Four steps. No mystery bench.
Scope
We reply with clarifying questions and a first-release outline: modules, roles, integrations and what “done” means.
Build
Named engineers work in visible increments, with staging you can click and a weekly written status.
Run
Launch, handover and a support path. The system is yours to operate—not a black box we disappear from.
Questions we are asked
Is this RPA that clicks through old screens?
We prefer APIs. UI automation is a last resort for systems with no interface, and it is treated as fragile.
Can we start with one process?
You should. A single high-volume process in production teaches more than a platform for everything.
Start a conversation
If this is the work in front of you
Send the users, the job to be done and any hard constraint. We will answer as engineers—not with a canned brochure.